Error 1714.The older version of MySQL Workbench 6.3 CE cannot be removed. Contact your technical support group
Hi,
trying to install workbench on win 10 64,receiving the following error:
" ...Error 1714.The older version of MySQL Workbench 6.3 CE cannot be removed. Contact your technical support group ..."
have tried cleaning registry from all keys containing 'mysql', but to no avail.
other mysql products are installing / uninstalling perfectly (server, utilities).
here's the installation log:
1: Download of product 'workbench' started from
http://cdn.mysql.com/Downloads/MySQLGUITools/mysql-workbench-community-6.3.7-win32.msi
1: Download of package 'MySQL Workbench 6.3.7' succeeded
1: Action 09:23:37: INSTALL.
1: 1: MySQL Workbench 6.3 CE 2: {32EECAF8-4CD9-4B9B-93AF-272B6FBF0410}
1: Action 09:23:37: FindRelatedProducts. Searching for related applications
1: Action 09:23:37: AppSearch. Searching for installed applications
1: Action 09:23:37: LaunchConditions. Evaluating launch conditions
1: Action 09:23:37: ValidateProductID.
1: Action 09:23:37: CostInitialize. Computing space requirements
1: Action 09:23:37: FileCost. Computing space requirements
1: Action 09:23:37: CostFinalize. Computing space requirements
1: Action 09:23:37: MigrateFeatureStates. Migrating feature states from related applications
1: Action 09:23:37: InstallValidate. Validating install
1: Action 09:23:38: RemoveExistingProducts. Removing applications
1: Application: {B632465A-857D-4FC2-A76E-B1F3693527D8}, Command line: UPGRADINGPRODUCTCODE={32EECAF8-4CD9-4B9B-93AF-272B6FBF0410} CLIENTPROCESSID=8560 CLIENTUILEVEL=3 MSICLIENTUSESEXTERNALUI=1 REMOVE=ALL
1: Error 1714.The older version of MySQL Workbench 6.3 CE cannot be removed. Contact your technical support group.
1: 1: MySQL Workbench 6.3 CE 2: {32EECAF8-4CD9-4B9B-93AF-272B6FBF0410} 3: 3
1: The action 'Install' for product 'MySQL Workbench 6.3.7' failed.
i've been battling this for the better part of 2 hours now, without any shred of progress. any help will be greatly appreciated !
Thanks!
Nir