Error in refreshing for mysql extract -Tableau software

[Marina Vugaltern]

Hello,

I have my database on mysql, and I've made an extract on Tableau that is scheduled to be refreshed every hour.
However, I've noticed that it's not refreshing, error massage that I received in tableau server:

Unable to connect to the ODBC Data Source. Check that the necessary drivers are installed and that the connection properties are valid.


I've already downloaded some ODBC connections, but it's still not working.
Someone can assist me please?

Thanks