missing lib error when installing MEM monitor agent
Posted by: Dayo Lasode
Date: March 05, 2018 05:54AM

Version: MEM v4.0.3.5192
OS version: Ubuntu 16.04 LTS (x86_64)
OS Kernel: 4.4.0-116-generic


Hi,

Currently evaluating the MEM within a sandbox environment for demonstration before purchase consideration and I got the below error while trying an unattended install of the agent on a test target.


root@dbbox1:~# ./agent.sh
Unable to create symbolic link /opt/mysql/enterprise/agent/java/lib/amd64/server/libjsig.so -> ../libjsig.so
Abort
There has been an error.
Unable to create symbolic link /opt/mysql/enterprise/agent/java/lib/amd64/server/libjsig.so -> ../libjsig.so


root@dbbox1:~# cat agent.sh
./mysqlmonitoragent-4.0.3.5192-linux-x86-64bit-installer.bin \
--agent_installtype database \
--agentpassword testpass \
--agentuser agentlogin \
--generalpassword pa55word \
--generaluser memGeneral \
--limitedpassword pa55word \
--limiteduser memLimited \
--managerhost memsrv \
--mode unattended \
--mysqlconnectiongroup lab \
--mysqlconnmethod socket \
--mysqlport 3306 \
--agent_autocreate 0 \
--mysqlhost localhost \
--mysqluser memAdmin \
--mysqlpassword pa55word \
--mysqlsocket /var/run/mysqld/mysqld.sock

The file is actually missing from the package:

root@dbbox1:~# ls -l /opt/mysql/enterprise/agent/java/lib/amd64/server/libjsig.so
ls: cannot access '/opt/mysql/enterprise/agent/java/lib/amd64/server/libjsig.so': No such file or directory
root@dbbox1:~#




The MEM server is running fine on the same OS version on a separate box

root@memsrv:~# mysqlmonitorctl.sh status
MySQL Enterprise MySQL is running
MySQL Enterprise Tomcat is running


I initially tried a GUI based installation and got the same error before attempting this. Any hints will be appreciated

Regards,

Dayo

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