cannot download product catalog
Posted by: Anthony Marston
Date: June 07, 2017 06:45AM

The background task which runs at midnight to download the product catalog has been failing for the past several nights. I have fired up the MySQL Installer in order to update the catalog manually, but it comes up with the following message:

Downloading of updated product catalog has failed with the error: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 2.21.189.182:443

I am running Windows 7. I have a laptop running Windows 10 on the same home network, but this can download the catalog without any error.

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