Authorware Application
Posted by:
Wagdi Hana
Date: March 23, 2015 04:11PM
Hi all
Hoping to get some assistance with an issue that I am experiencing.
We have a network application used by staff to access learning materials.
The application calls an MS Database which lives in the same network location as the application.
On Windows XP x86, This is the default OS where the application was deployed.
- The application launches without any hangs
- Old and new created users are able to logon
No issues on Windows XP.
On Windows 7 x86 & 64 and Windows 8.1, x64 (upgraded OS)
- Application hangs at the logon screen IF AN EXISTING USER tries to logon.
- Application also, at some times manages to logon with an existing user.
- Application logs on successfully if I choose to create a new user.
What is causing the application to hang when an existing user tries to logon?
Why does it work at times, and hangs most of the times?
What can I do to troubleshoot this issue?
Happy to provide any information as required
Regards,
Wag
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Authorware Application
March 23, 2015 04:11PM
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