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Re: [MySQL][ODBC 5.3(a) Driver]Can't connect to MySQL server
Posted by: Nelson Ford
Date: September 20, 2020 10:13AM

Assuming by "whitelist" you mean you added the IP or security group for the Tableau server to the security group for your RDS instance and vice versa. Other things to check depending on the complexity of your VPC are routing (does traffic route between the relevant subnets?) and IAM policies if you're using IAM for authentication. As the other respondent suggested, the first step is to establish that the RDS instance/cluster is accessible from the Tableau instance, which you can do by establishing a quick Telnet connection.

------------ Nelson Ford | AWS Solutions Architect | Pilotcore Systems Inc. |

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Re: [MySQL][ODBC 5.3(a) Driver]Can't connect to MySQL server
September 20, 2020 10:13AM

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