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at obtaining fixed
Posted by: jon jon147
Date: November 07, 2009 03:36AM

Customers who purchased directly from Cisco but who do not hold a Cisco service contract, and customers who purchase through third party vendors but are unsuccessful at obtaining fixed software through their point of sale, should obtain fixed software by contacting the Cisco Technical Assistance Center (TAC) using the contact information listed below. In these cases, customers are entitled to obtain an upgrade to a later version of the same release or as indicated by the applicable row in the Software Versions and Fixes table (noted above).


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at obtaining fixed
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