YellowJacket Software (YJS) (
http://www.yellowjacketsoftware.com ), an innovator in providing cutting-edge trading applications for the Weather Derivatives marketplace, is currently seeking a highly-motivated Technical Support/Quality Assurance Analyst.
In this position you will assist in ensuring the release of high quality, error-free trading software and provide first-tier technical and problem support to end-users of a real-time trading system.
YJS is committed to quality, innovation and customer support. YJS hires exceptional people and provides an environment where the best minds can do their best work. You will be joining a team of MIT alumni that has experience in bringing complex trading systems to market. The right candidate will be expected to uphold the highest software quality assurance standards. Excellence in a team environment is critical.
Key Responsibilities:
* Develop test procedures and scripts for all YJS products.
* Test applications and technology ensuring that they satisfy the design and specifications.
* Manage all test environments including software and hardware test environments
* Provide precise, accurate and actionable feedback to development groups regarding product defects
* Provide technical support to clients - Diagnose, analyze, research and resolve moderately complex software problems experienced by end users.
* Consult with network services, software systems engineer and developers to identify and resolve issues.
Experience/Job Knowledge required:
* Thorough understanding of software development lifecycle
* Ability to design, develop and accurately perform test procedures
* Ability to analyze and diagnose moderately complex technical problems
* Knowledge of client-server systems
* Strong technical writing and documenting skills
* Excellent interpersonal communications skills.
* Proven effectiveness working in teams and with clients
* A vision for the future and the desire to make a difference
YellowJacket Software has offices in New York City and Southern California. It is required that the candidate be located in the New York metro area. Part-time and offsite work is a possibility.
For more information, please contact
jobs@yellowjacketsoftware.com