Unknown MySQL Server Host 'è'
Posted by: Jyonas Rice
Date: July 01, 2007 09:10PM

I recently installed request-tracker on a LAMP server for fun (Ubuntu server 7.04). Everything worked great. Next I set up a virtual network with VMware such that request tracker and the MySQL database are now located different virtual machines (i.e. the request tracker virtual machine is now a MySQL client). Things are not so great now--I get a 500 error with the following details:

DBI connect('dbname=rtdb;host=ˬ','rt-client',...) failed:
Unknown MySQL server host 'è' (1) at
/usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 106
[Mon Jul 02 11:30:56 2007] [error] [client]
Connect Failed Unknown MySQL server host '\xc3\x80\xc2\xa8\x07\x01'
(1)\n at /usr/share/request-tracker3.6/lib/RT.pm line 176\n

I think that the problem could be related to 2 possible things: (1) I may have set up the MySQL client wrong because I am used to typically setting up MySQL in the stand-alone LAMP configuration (i.e. with everything installed on a single machine). However I am able to run mysql queries on the client machine from the command line so that probably is not the whole problem. (2) I think there may be some unicode conversion craziness going on (the default language for this machine is non-english, specifically Japanese). If this is the case, well, I'm not sure where I should be looking as far as configuration files to change things.

Anyhow, I'm really stuck. Any help anybody could offer would be greatly appreciated.

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Unknown MySQL Server Host 'è'
July 01, 2007 09:10PM

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