Talented people make all the difference. Info Plus International possesses one of the most important competitive advantages in the marketplace: we have a valuable relationship equity in our people. They have built long-standing relationships and partnerships with their colleagues and clients. They are proud of their personal and professional achievements, helping to propel IPI to the forefront and be recognized by our clients and peers as a leading IT/Telecom consulting organization.
We are an IT/Network Consulting Firm in San Mateo, CA and we have an immediate assignment for a very large computer manufacturer modifying some feeds of Telecom data for an Executive Dashboard application that they have built in-house. The team will be comprised of expertise in the following areas:
1) Data Collection - coders, programmers
2) Data Transformation Developers
3) User Interface GUI
Here's what we know - this project will be performed in two phases.
Phase I: Stabilization to be completed within 4-6 weeks
To bring stability to our customers' PBX metrics system to improve the data collection process by adding new OSX servers to collect data and writing some software to streamline the movement of data into those new servers. The platform is made up of taking feeds from the Avaya PBX(s) located around the world and manipulating the data with Perl scripts to put into a MYSQL database. PHP is the language that the web application is built to display this streamed data in a dashboard UI. Immediate means a start date within a week or so. The initial project would be a short term engagement but we believe the subsequent phase(s) could keep us engaged for a bit. They actually want to redesign/re-architect the solution in the longer term. The short term need is to stabilize this process globally before the holiday peak volumes start by establishing additional servers in Cork Ireland and in Cupertino.
Phase II: Re-engineering project
There is a need to re-engineer the current dashboard product to improve the architecture as well as the features of the actual dashboard. Essential skills are for UI a designer.
~ Local San Francisco Bay Area candidates only
~ On-Site Work to be done by the end of November
~ Technology:
1. Reports pulled from ASA and AIM
2. My SQL database
3. Perl scripts to manipulate reports data to push to database
4. PHP to place data on Website (Dashboard UI)
5. OSX Server setup and administration
6. Familiar with call center metrics, PBX platform, and Windows knowledge will be beneficial.
~ Understanding of Contact Center metrics
~ Specific programming experience needed to develop the data collection layer, data transformation layer and UI layer.
For more details and to apply, please click on the hyperlink:
http://portal.infoplusintl.com/cats/careers/index.php?p=showJob&ID=24
Info Plus International is an IT and Network consulting company for Fortune 500 companies such as Cisco (13 years), Intuit (9 years), Lam Research (9 years), Safeway (12 years), VISA (1 year), E*Trade (8 years) and more. We provide life cycle services to corporations from assessment, project planning, management, and implementation expertise to operational engagements. Our collaborative solutions allow us to become part of the Client's IT/Network team, and conduct a thorough analysis of the applications, environment and people. Armed with this information we can to better assist the Client in developing strategies for utilizing Voice, Data, Networks, Applications, Video and Information Technology. Since 1986 we have been providing tailored business solutions for our Clients. To learn more about our firm, please click here www.infoplusintl.com.