Re: SHOW TABLES producing empty result set
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I have also tested prod with a user of the form "<user>@localhost" and this user did NOT encounter the problem.
The user that encounters the problem on prod is of the form "<user>@<external IP>".
A user of this form does not encounter the problem on test.
That's what was missing from your original description.
It suggests a few possibilities. Consider studying
https://dev.mysql.com/doc/refman/5.7/en/account-names.html.
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