Re: MSI hangs with "Please wait ..."
I am having exactly the same problem. I have created the log file as suggested, but as it is 166KB in size it may be too big to append to this message, so here is just the last section:
Action start 11:36:13: InstallFinalize.
MSI (s) (00:40) [11:36:13:444]: Running Script: C:\WINDOWS\Installer\MSIED21.tmp
MSI (s) (00:40) [11:36:13:444]: PROPERTY CHANGE: Adding UpdateStarted property. Its value is '1'.
MSI (s) (00:40) [11:36:13:460]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (00:40) [11:36:13:460]: Machine policy value 'DisableRollback' is 0
MSI (s) (00:40) [11:36:13:460]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (00:40) [11:36:13:460]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=1263885447,LangId=1033,Platform=0,ScriptType=1,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
MSI (s) (00:40) [11:36:13:460]: Executing op: ProductInfo(ProductKey={BC7ADFAA-53F1-4727-A215-C1C383379D11},ProductName=MySQL Installer - Community,PackageName=mysql-installer-web-community-5.7.20.0.msi,Language=1033,Version=17039380,Assignment=1,ObsoleteArg=0,ProductIcon=InstallerIcon.exe,,PackageCode={07C23BB6-EAC3-4092-B0D5-6B04F3694E80},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags=2)
MSI (s) (00:40) [11:36:13:460]: Executing op: DialogInfo(Type=0,Argument=1033)
MSI (s) (00:40) [11:36:13:460]: Executing op: DialogInfo(Type=1,Argument=MySQL Installer - Community)
MSI (s) (00:40) [11:36:13:475]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action: [1],,CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files File: [1],)
MSI (s) (00:40) [11:36:13:475]: Executing op: SetBaseline(Baseline=0,)
MSI (s) (00:40) [11:36:13:475]: Executing op: SetBaseline(Baseline=1,)
MSI (s) (00:40) [11:36:13:475]: Executing op: ActionStart(Name=ProcessComponents,Description=Updating component registration,)
MSI (s) (00:40) [11:36:13:475]: Executing op: ProgressTotal(Total=4,Type=1,ByteEquivalent=24000)
MSI (s) (00:40) [11:36:13:475]: Executing op: ComponentRegister(ComponentId={763E4044-ADE9-4405-BA09-2AE4E84056CF},KeyPath=C:\Program Files (x86)\MySQL\MySQL Installer for Windows\MySQLInstaller.exe,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (00:40) [11:36:13:475]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\MySQL\MySQL Installer for Windows\MySQLInstaller.exe' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (s) (00:40) [11:36:13:475]: Executing op: ComponentRegister(ComponentId={7BADA2CE-5E85-4CF7-A817-F44A0DB2EDF9},KeyPath=01:\Software\MySQL\MySQL Installer - Community\LastRunDate,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (00:40) [11:36:13:475]: Executing op: ComponentRegister(ComponentId={38F7602A-7CBF-43ED-9931-91B36DB03BD6},KeyPath=02:\Software\MySQL\MySQL Installer - Community\installed,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (00:40) [11:36:13:475]: Executing op: ComponentRegister(ComponentId={C0DB3944-2200-4329-9D92-3D39D92A421F},KeyPath=C:\ProgramData\MySQL\MySQL Installer for Windows\ManifestUpdates.xml,State=3,,Disk=1,SharedDllRefCount=0,BinaryType=0)
MSI (s) (00:40) [11:36:13:475]: Executing op: ActionStart(Name=RemoveRegistryValues,Description=Removing system registry values Key: [1], Name: [2],)
MSI (s) (00:40) [11:36:13:475]: Executing op: ProgressTotal(Total=1,Type=1,ByteEquivalent=13200)
MSI (s) (00:40) [11:36:13:475]: Executing op: RegOpenKey(Root=-2147483647,Key=Software\MySQL\MySQL Installer - Community,,BinaryType=0,,)
MSI (s) (00:40) [11:36:13:475]: Executing op: RegRemoveValue(Name=installed,,)
MSI (s) (00:40) [11:36:13:475]: Note: 1: 1402 2: HKEY_CURRENT_USER32\Software\MySQL\MySQL Installer - Community 3: 2
MSI (s) (00:40) [11:36:13:475]: Executing op: ActionStart(Name=CreateFolders,Description=Creating folders Folder: [1],)
MSI (s) (00:40) [11:36:13:475]: Executing op: FolderCreate(Folder=C:\ProgramData\MySQL\MySQL Installer for Windows\Product Cache\,Foreign=0,,)
MSI (s) (00:40) [11:36:13:475]: Executing op: ActionStart(Name=InstallFiles,Description=Copying new files File: [1], Directory: [9], Size: [6],)
MSI (s) (00:40) [11:36:13:475]: Executing op: ProgressTotal(Total=20833236,Type=0,ByteEquivalent=1)
MSI (s) (00:40) [11:36:13:506]: Executing op: SetTargetFolder(Folder=C:\Program Files (x86)\MySQL\MySQL Installer for Windows\)
MSI (s) (00:40) [11:36:13:506]: Executing op: SetSourceFolder(Folder=1\MySQL\r9atzdva\|MySQL\MySQL Installer for Windows\)
MSI (s) (00:40) [11:36:13:506]: Executing op: ChangeMedia(,MediaPrompt=Please insert the disk: ,MediaCabinet=media1.cab,BytesPerTick=65536,CopierType=2,ModuleFileName=C:\WINDOWS\Installer\976311f.msi,,,,,IsFirstPhysicalMedia=1)
MSI (s) (00:40) [11:36:13:506]: Executing op: FileCopy(SourceName=svgwtp5z|innodbclusteradmin_x64,SourceCabKey=innodbclusteradmin_x64,DestName=innodbclusteradmin_x64,Attributes=512,FileSize=9551829,PerTick=65536,,VerifyMedia=1,,,,,CheckCRC=0,,,InstallMode=58982400,HashOptions=0,HashPart1=749533579,HashPart2=-1711298681,HashPart3=1319096616,HashPart4=1686100480,,)
MSI (s) (00:40) [11:36:13:506]: File: C:\Program Files (x86)\MySQL\MySQL Installer for Windows\innodbclusteradmin_x64; To be installed; Won't patch; No existing file
MSI (s) (00:40) [11:36:13:506]: Source for file 'innodbclusteradmin_x64' is compressed
MSI (s) (00:40) [11:36:13:631]: Executing op: FileCopy(SourceName=ivw0i--1|innodbclusteradmin_x86,SourceCabKey=innodbclusteradmin_x86,DestName=innodbclusteradmin_x86,Attributes=512,FileSize=8418517,PerTick=65536,,VerifyMedia=1,,,,,CheckCRC=0,,,InstallMode=58982400,HashOptions=0,HashPart1=-1760596491,HashPart2=2028042688,HashPart3=1411137508,HashPart4=1970032460,,)
MSI (s) (00:40) [11:36:13:631]: File: C:\Program Files (x86)\MySQL\MySQL Installer for Windows\innodbclusteradmin_x86; To be installed; Won't patch; No existing file
MSI (s) (00:40) [11:36:13:631]: Source for file 'innodbclusteradmin_x86' is compressed
MSI (s) (00:40) [11:36:13:710]: Executing op: FileCopy(SourceName=nsktf3x6.dll|MySQLInstaller.Core.dll,SourceCabKey=Installer.Core.dll,DestName=MySQLInstaller.Core.dll,Attributes=512,FileSize=516640,PerTick=65536,,VerifyMedia=1,,,,,CheckCRC=0,Version=1.4.20.0,Language=0,InstallMode=58982400,,,,,,,)
MSI (s) (00:40) [11:36:13:710]: File: C:\Program Files (x86)\MySQL\MySQL Installer for Windows\MySQLInstaller.Core.dll; To be installed; Won't patch; No existing file
MSI (s) (00:40) [11:36:13:710]: Source for file 'Installer.Core.dll' is compressed
MSI (s) (00:40) [11:36:13:710]: Executing op: FileCopy(SourceName=ivnjibai.exe|MySQLInstaller.exe,SourceCabKey=Installer.exe,DestName=MySQLInstaller.exe,Attributes=512,FileSize=709144,PerTick=65536,,VerifyMedia=1,,,,,CheckCRC=0,Version=1.4.20.0,Language=0,InstallMode=58982400,,,,,,,)
MSI (s) (00:40) [11:36:13:725]: File: C:\Program Files (x86)\MySQL\MySQL Installer for Windows\MySQLInstaller.exe; To be installed; Won't patch; No existing file
MSI (s) (00:40) [11:36:13:725]: Source for file 'Installer.exe' is compressed
MSI (s) (00:40) [11:36:13:741]: Executing op: FileCopy(SourceName=ufx5_oct.con|MySQLInstaller.exe.config,SourceCabKey=Installer.exe.config,DestName=MySQLInstaller.exe.config,Attributes=512,FileSize=338,PerTick=65536,,VerifyMedia=1,,,,,CheckCRC=0,,,InstallMode=58982400,HashOptions=0,HashPart1=-283033296,HashPart2=-1582399560,HashPart3=-1107568739,HashPart4=1603130782,,)
MSI (s) (00:40) [11:36:13:741]: File: C:\Program Files (x86)\MySQL\MySQL Installer for Windows\MySQLInstaller.exe.config; To be installed; Won't patch; No existing file
MSI (s) (00:40) [11:36:13:741]: Source for file 'Installer.exe.config' is compressed
MSI (s) (00:40) [11:36:13:741]: Executing op: FileCopy(SourceName=y83a-kwj.exe|MySQLInstallerConsole.exe,SourceCabKey=InstallerConsole.exe,DestName=MySQLInstallerConsole.exe,Attributes=512,FileSize=53800,PerTick=65536,,VerifyMedia=1,,,,,CheckCRC=0,Version=1.4.20.0,Language=0,InstallMode=58982400,,,,,,,)
MSI (s) (00:40) [11:36:13:741]: File: C:\Program Files (x86)\MySQL\MySQL Installer for Windows\MySQLInstallerConsole.exe; To be installed; Won't patch; No existing file
MSI (s) (00:40) [11:36:13:741]: Source for file 'InstallerConsole.exe' is compressed
MSI (s) (00:40) [11:36:13:741]: Executing op: FileCopy(SourceName=z2fbddog.exe|MySQLInstallerLauncher.exe,SourceCabKey=InstallerLauncher.exe,DestName=MySQLInstallerLauncher.exe,Attributes=512,FileSize=26152,PerTick=65536,,VerifyMedia=1,,,,,CheckCRC=0,Version=1.4.20.0,Language=0,InstallMode=58982400,,,,,,,)
MSI (s) (00:40) [11:36:13:741]: File: C:\Program Files (x86)\MySQL\MySQL Installer for Windows\MySQLInstallerLauncher.exe; To be installed; Won't patch; No existing file
MSI (s) (00:40) [11:36:13:741]: Source for file 'InstallerLauncher.exe' is compressed
MSI (s) (00:40) [11:36:13:756]: Executing op: FileCopy(SourceName=ddkagncl.exe|MySQLInstallerUpdater.exe,SourceCabKey=InstallerUpdater.exe,DestName=MySQLInstallerUpdater.exe,Attributes=512,FileSize=214056,PerTick=65536,,VerifyMedia=1,,,,,CheckCRC=0,Version=1.4.20.0,Language=0,InstallMode=58982400,,,,,,,)
MSI (s) (00:40) [11:36:13:756]: File: C:\Program Files (x86)\MySQL\MySQL Installer for Windows\MySQLInstallerUpdater.exe; To be installed; Won't patch; No existing file
MSI (s) (00:40) [11:36:13:756]: Source for file 'InstallerUpdater.exe' is compressed
MSI (s) (00:40) [11:36:13:756]: Executing op: FileCopy(SourceName=lwvw3ywe.dll|Interop.Shell32.dll,SourceCabKey=Interop.Shell32.dll,DestName=Interop.Shell32.dll,Attributes=512,FileSize=44568,PerTick=65536,,VerifyMedia=1,,,,,CheckCRC=0,Version=1.0.0.0,Language=127,InstallMode=58982400,,,,,,,)
MSI (s) (00:40) [11:36:13:756]: File: C:\Program Files (x86)\MySQL\MySQL Installer for Windows\Interop.Shell32.dll; To be installed; Won't patch; No existing file
MSI (s) (00:40) [11:36:13:756]: Source for file 'Interop.Shell32.dll' is compressed
MSI (s) (00:40) [11:36:13:756]: Executing op: SetTargetFolder(Folder=C:\ProgramData\MySQL\MySQL Installer for Windows\)
MSI (s) (00:40) [11:36:13:756]: Executing op: SetSourceFolder(Folder=1\MySQL\ysxpcgv7\|MySQL\MySQL Installer for Windows\)
MSI (s) (00:40) [11:36:13:756]: Executing op: FileCopy(SourceName=lvdtnq8m.xml|ManifestUpdates.xml,SourceCabKey=ManifestUpdates.xml,DestName=ManifestUpdates.xml,Attributes=512,FileSize=172,PerTick=65536,,VerifyMedia=1,,,,,CheckCRC=0,,,InstallMode=58982400,HashOptions=0,HashPart1=-1022467723,HashPart2=1472172814,HashPart3=-1906190402,HashPart4=-2127107875,,)
MSI (s) (00:40) [11:36:13:756]: File: C:\ProgramData\MySQL\MySQL Installer for Windows\ManifestUpdates.xml; To be installed; Won't patch; No existing file
MSI (s) (00:40) [11:36:13:756]: Source for file 'ManifestUpdates.xml' is compressed
MSI (s) (00:40) [11:36:13:772]: Executing op: SetTargetFolder(Folder=C:\Program Files (x86)\MySQL\MySQL Installer for Windows\)
MSI (s) (00:40) [11:36:13:772]: Executing op: SetSourceFolder(Folder=1\MySQL\r9atzdva\|MySQL\MySQL Installer for Windows\)
MSI (s) (00:40) [11:36:13:772]: Executing op: FileCopy(SourceName=p_zndrbc.dll|MySql.Data.dll,SourceCabKey=MySql.Data.dll,DestName=MySql.Data.dll,Attributes=512,FileSize=455168,PerTick=65536,,VerifyMedia=1,,,,,CheckCRC=0,Version=6.8.3.0,Language=0,InstallMode=58982400,,,,,,,)
MSI (s) (00:40) [11:36:13:772]: File: C:\Program Files (x86)\MySQL\MySQL Installer for Windows\MySql.Data.dll; To be installed; Won't patch; No existing file
MSI (s) (00:40) [11:36:13:772]: Source for file 'MySql.Data.dll' is compressed
MSI (s) (00:40) [11:36:13:788]: Executing op: SetTargetFolder(Folder=C:\ProgramData\MySQL\MySQL Installer for Windows\)
MSI (s) (00:40) [11:36:13:788]: Executing op: SetSourceFolder(Folder=1\MySQL\ysxpcgv7\|MySQL\MySQL Installer for Windows\)
MSI (s) (00:40) [11:36:13:788]: Executing op: FileCopy(SourceName=bmvthvkj.zip|NewManifest.zip,SourceCabKey=NewManifest.zip,DestName=NewManifest.zip,Attributes=512,FileSize=149068,PerTick=65536,,VerifyMedia=1,,,,,CheckCRC=0,,,InstallMode=58982400,HashOptions=0,HashPart1=-1223667493,HashPart2=-845505438,HashPart3=-965964584,HashPart4=1016054037,,)
MSI (s) (00:40) [11:36:13:788]: File: C:\ProgramData\MySQL\MySQL Installer for Windows\NewManifest.zip; To be installed; Won't patch; No existing file
MSI (s) (00:40) [11:36:13:788]: Source for file 'NewManifest.zip' is compressed
MSI (s) (00:40) [11:36:13:803]: Executing op: SetTargetFolder(Folder=C:\Program Files (x86)\MySQL\MySQL Installer for Windows\)
MSI (s) (00:40) [11:36:13:803]: Executing op: SetSourceFolder(Folder=1\MySQL\r9atzdva\|MySQL\MySQL Installer for Windows\)
MSI (s) (00:40) [11:36:13:803]: Executing op: FileCopy(SourceName=2y8mtwxh.dll|StandardPlugins.dll,SourceCabKey=StandardPlugins.dll,DestName=StandardPlugins.dll,Attributes=512,FileSize=693784,PerTick=65536,,VerifyMedia=1,,,,,CheckCRC=0,Version=1.4.20.0,Language=0,InstallMode=58982400,,,,,,,)
MSI (s) (00:40) [11:36:13:803]: File: C:\Program Files (x86)\MySQL\MySQL Installer for Windows\StandardPlugins.dll; To be installed; Won't patch; No existing file
MSI (s) (00:40) [11:36:13:803]: Source for file 'StandardPlugins.dll' is compressed
MSI (s) (00:40) [11:36:13:819]: Executing op: CacheSizeFlush(,)
MSI (s) (00:40) [11:36:13:819]: Executing op: ActionStart(Name=CreateTask,,)
MSI (s) (00:40) [11:36:13:819]: Executing op: CustomActionSchedule(Action=CreateTask,ActionType=1089,Source=BinaryData,Target=CreateTask,CustomActionData=\"C:\Program Files (x86)\MySQL\MySQL Installer for Windows\MySQLInstallerConsole.exe\" Community Update)
MSI (s) (00:58) [11:36:13:819]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSIEF07.tmp, Entrypoint: CreateTask
MSI (s) (00:30) [11:36:13:819]: Generating random cookie.
MSI (s) (00:30) [11:36:13:835]: Created Custom Action Server with PID 8780 (0x224C).
MSI (s) (00:B8) [11:36:13:897]: Running as a service.
MSI (s) (00:B8) [11:36:13:897]: Hello, I'm your 32bit Impersonated custom action server.
SFXCA: Extracting custom action to temporary directory: C:\Windows\Temp\MSIEF07.tmp-\
SFXCA: Binding to CLR version v4.0.30319
Calling custom action MySQLCA!MySQLCA.CustomActions.CreateTask
Creating scheduled task if doesn't already exist.
** Note that it stuck at this point for 20 minutes before I aborted the task.